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Medical equipment sales, procurement and maintenance in Pakistan

Sold once. Serviced for life.

Healthtronics sells, sources and services medical equipment for hospitals across Pakistan and the UAE. With 1,200+ service contracts, keeping machines running is the core of the business, including machines we didn’t sell.

ISO 134852016 certified
DRAPregistered
UNGMregistered supplier
100+facilities served

1,200+service support contracts

Digital X-ray & DR retrofitImaging specialist

Trusted by hospitals across Sindh, Punjab, Balochistan and KPK100+ facilities, 4 provinces

What goes wrong after the invoice

Most equipment problems don’t start with the machine. They start with what happens after it’s delivered.

Equipment without a service plan.

Preventive visits slip, and small faults grow into shutdowns.

Suppliers who vanish after delivery.

The warranty ends, and so does the phone line.

Machines down, patients waiting.

Every idle day is lost scans, rescheduled cases and delayed diagnoses.

Imports without local support.

Parts and expertise end up a flight away.

Procurement without compliance.

Tenders stall on a missing registration or certificate.

Five vendors for one project.

Planning, supply, installation and service split up, so nobody owns the outcome.

What we believe

Five beliefs shape how we sell, source and service equipment.

The sale is day one.

A machine works for years. Our relationship with it should last as long.

Uptime is a patient-safety issue.

A down ventilator or X-ray room is a clinical problem before it’s a technical one.

The right machine in the wrong room is still the wrong decision.

We plan rooms, power and workflow before we quote equipment.

Global technology needs local engineers.

OEM technology from five regions, installed and serviced by our team in Pakistan.

Compliance is part of the product.

Registrations, documentation and inspection reports come with the work, not after it.

Sell. Source. Service. Upgrade.

Four lead services carry most of the work. Each one connects to an outcome a hospital can measure.

Equipment sales

Imaging, OT, cardiology, ultrasound and hospital technology

What it is: Equipment from global biomedical OEMs, specified for your rooms, then installed and commissioned by our engineers.
Why it matters: The right specification avoids rework, room changes and under-used machines.

Outcome: faster go-live

Purchase

Procurement for you, plus buy, sell and trade-in

What it is: We source from global OEMs and handle import, documentation and delivery. We also buy, trade in and sell refurbished equipment.
Why it matters: New and pre-owned equipment through one accountable channel.

Outcome: lower cost of ownership

Maintenance & service contracts

AMC and CMC, across brands

What it is: Preventive and corrective maintenance, upgrades and inspection reports under an AMC or CMC, including machines we didn’t sell.
Why it matters: One service partner for a mixed fleet.

Outcome: uptime

Analog-to-digital X-ray

DR retrofit with flat-panel detectors

What it is: We convert existing analog X-ray systems to digital without replacing the whole machine.
Why it matters: Digital images and archiving at a lower cost than a new system.

Outcome: lower capital cost

Supporting capabilities

Healthcare consultingConcept, feasibility, strategy, deal advisory, future service planning
Facility planning & turnkeyHospital and clinic planning, layouts, equipment placement, operational readiness
EngineeringPower distribution and quality, HVAC, BMS, elevators, lighting, LED walls, surveillance
Digital healthHIMS, EMR/PHR, IoT, device integration, cloud, data management
Regulatory advice & trainingRegulatory guidance, staff and maintenance training, documentation
FSM & waste managementBiological treatment and conversion, waste planning, safe handling

Building a department?

Setting up a radiology departmentPlan, equip, maintain
Building a cath lab or cardiology unitPlan, equip, maintain
Equipping an operating theatrePlan, equip, maintain
Launching a mammography centrePlan, equip, maintain
Building a new hospital, turnkeyConcept to handover

Equipment, led by digital imaging

Supplied through 11 global OEM partners. Our imaging partners, iRay Technology, DRTECH and HAOBO Imaging, specialise in X-ray and flat-panel detector technology.

DR retrofit available

Fixed and mobile DR systems. OEM partners: iRay, DRTECH, HAOBO

Digital X-ray

Digital radiography planned around your room, workflow and patient volume.

Breast imaging systems with commissioning and staff orientation

Mammography

Systems for breast imaging services and screening centres.

C-arm and mobile surgical imaging

C-arm & mobile surgery

Imaging that moves to the operating table.

Upgrade to DR

Conventional X-ray, or keep yours and retrofit a DR detector

Analog imaging

Dependable conventional X-ray, with an upgrade path to digital.

General imaging and specialist departments

Ultrasound

Systems for general imaging and specialist departments.

Includes complete radiology consultancy

Radiology

Radiology equipment with full department consultancy.

Includes complete cardiology consultancy

Cardiology

Cath lab and cardiology equipment, planned as a unit.

Theatre equipment planned and integrated as one room

OT solutions

Operating theatres planned and integrated as one working room.

For medical and nursing training

Simulation

Simulation equipment for training clinical teams.

Monitoring and hospital systems integration

Hospital technology

Monitoring and hospital technology, integrated with your facility.

Refurbished

Ask what's in stock

Refurbished stock changes. Equipment is inspected and refurbished before sale. [CONFIRM: current refurbished categories and warranty terms]

Your X-ray isn't outdated. Your detector is.

Convert your analog X-ray to digital without replacing the machine. A flat-panel DR retrofit turns film and chemicals into images on screen.

Analog filmDigital (DR)Illustration

Film workflowExpose, develop with chemicals, dry, read on a light box, store on a shelf

DR workflowExpose, image on screen in [CONFIRM: seconds], PACS archive, share

Faster patient throughputNo film processing between exposure and reading. [CONFIRM: time saved per exam]
No film or chemical costsConsumables and darkroom handling drop out of the workflow.
Digital archive, PACS-readyImages stored, retrieved and shared digitally.
Lower cost than a new systemKeep the tube, generator and table you already have. [CONFIRM: typical saving vs new system]

Is my X-ray compatible?

Tell us what you have. An engineer will assess it and reply.

Trade in the old. Bring in the new. We service both.

One connected system for upgrading a fleet: sell or trade in equipment you no longer need, buy certified refurbished where budgets are tight, and keep all of it under one service contract.

Sell your old equipment

Send photos, make, model, year and condition. We value it.

Best if: a machine is idle or being replaced.

Trade in for new

Put the value of your old machine towards a new system.

Best if: you’re upgrading a department.

Buy certified refurbished

Inspected and refurbished before sale. Warranty: [CONFIRM: terms]

Best if: budget matters more than new.

We service all of it

New, refurbished or another brand, it can go under one AMC or CMC.

Best if: you want one number to call.

Procurement on your behalf

We source the right equipment from global OEMs, handle import and documentation, then deliver, install and commission it.

Specify
Source
Import & documents
Deliver
Install
Commission

Proof, in contracts

The biggest number isn’t equipment sold. It’s the machines we’re responsible for keeping running.

Service support contracts

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A service team that already knows your equipment.

Pieces of equipment sold

0 +

Supply experience across imaging, OT, cardiology and monitoring.

Healthcare facilities served

0 +

Public and private hospitals, clinics and diagnostic centres.

Projects completed

0 +

Taken from planning through to handover.

Projects in progress

0 +

Active work today.

Authorisations worldwide

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Authorised to supply and support international OEM equipment.

11global OEM partners

4provinces covered

3offices

2ISO certifications

14registrations & affiliations

Featured project

Facility: [CONFIRM: facility name]

From empty room to first patient

Problem
Decision
Action
Result

Facility / type
[CONFIRM: facility name, city, type]
Challenge
[CONFIRM: what the facility needed and why]
Insight
[CONFIRM: what planning revealed, e.g. room, power or workflow constraints]
Solution
[CONFIRM: equipment supplied] plus [CONFIRM: engineering and services]
Execution
Supply, installation, commissioning and staff training. [CONFIRM: timeline]
Result
[CONFIRM: outcome]

[CONFIRM]outcome fact 1

[CONFIRM]outcome fact 2

[CONFIRM]outcome fact 3

Pending confirmation

Shifa International Hospitals

Challenge: [CONFIRM]
Line: [CONFIRM: equipment / service]
Outcome: [CONFIRM]

Pending confirmation

The Indus Hospital

Line: [CONFIRM: equipment / service]
Outcome: [CONFIRM]

Pending confirmation

DHA Medical Complex

Line: [CONFIRM: equipment / service]
Outcome: [CONFIRM]

How a project runs

Requirement understanding

Facility needs, operational goals, service model and technical requirements, understood before anything is quoted.

Planning & advisory

Consulting, feasibility, regulatory direction and practical recommendations.

Design & coordination

Layout planning, equipment selection, engineering coordination and workflow.

Supply & execution

Equipment supply, installation, commissioning and implementation.

Training & handover

Operational guidance, user orientation and service readiness.

Maintenance & support

Preventive and corrective maintenance, upgrades and service contracts.

One partner for the whole life of the machine

Every stage of an equipment lifecycle maps to a Healthtronics service line. No hand-offs to another vendor.

PlanConsulting & facility planning

ProcureEquipment sales & procurement

Install & commissionField engineering

TrainTraining & handover

MaintainAMC / CMC service contracts

Upgrade / replaceDR retrofit, trade-in, refurbished

One partner.
Every stage.Including machines we didn't sell

PlanConsulting & facility planning
ProcureEquipment sales & procurement
Install & commissionField engineering
TrainTraining & handover
MaintainAMC / CMC service contracts
Upgrade / replaceDR retrofit, trade-in, refurbished

Why hospitals choose Healthtronics

Six differences you can check against our registrations, partners and contracts.

One contract from planning to preventive maintenance.

Consulting, equipment, engineering, training and service under a single accountable partner.

Lifecycle

We service brands we didn't sell.

Multi-brand maintenance for a mixed fleet.

Uptime

Global OEM technology, local field engineers.

11 partners across five regions, installed and serviced in Pakistan.

Imaging

Registered for public-sector procurement.

DRAP, PEC Category C3, UNGM, ISO 13485 and ISO 9001.

Procurement

Service teams already running 1,200+ contracts.

Your machine joins an operation that runs at scale.

Uptime

Engineering and equipment under one roof.

Power, HVAC and BMS planned with the equipment that depends on them.

Lifecycle

Registered and audit-ready

Registered and audit-ready for public-sector tenders, service contracts and regulated healthcare projects.

ISO 13485:2016

Medical devices quality management

QMS, MEDICAL DEVICES

ISO 9001:2015

Quality management systems

QMS

DRAP

Drug Regulatory Authority of Pakistan, with drug licences

REGULATOR

PEC Category C3

Pakistan Engineering Council registration

ENGINEERING WORKS

UNGM

United Nations Global Marketplace

UN SUPPLIER

SECP

FBR

PRA

KPRA

KCCI

PSW

Pakistan Single Window

D-U-N-S

Drug Licences

Professional Tax

WeBOC

Procurement desk

For procurement officers and tender committees. Everything a technical evaluation asks for, in one place.

Send your RFQ or tender documents
Technical compliance review
Quotation
Supply
Installation and commissioning
Handover documents

PDF
ISO 13485:2016 certificate[CONFIRM: upload file]
Request
PDF
ISO 9001:2015 certificate[CONFIRM: upload file]
Request
PDF
DRAP licence[CONFIRM: upload file]
Request
PDF
PEC Category C3 certificate[CONFIRM: upload file]
Request
PDF
UNGM registration[CONFIRM: upload file]
Request
PDF
NTN / FBR and SECP certificates[CONFIRM: upload file]
Request
PDF
OEM authorisation letters[CONFIRM: upload file]
Request
PDF
Company profile24 pages
Request

Technology from five regions. Engineers in Pakistan.

Technology from North America, Korea, Japan, China and Turkey, installed and serviced by our engineers in Pakistan.

North America
Korea
Japan
China
Turkey

11global OEM partners

Inside a service visit

Reliability comes from a method. Every preventive visit follows the same cycle, and every visit leaves a report.

01InspectVisual and physical condition
02TestFunctional and electrical safety tests
03CalibrateBack to specification
04ServiceClean, adjust, replace wear parts
05ReportTechnical inspection report
06UpgradeHardware and software, when due

Preventive maintenance visit

Visual inspection
Functional test
Safety check
Calibration
Cleaning
Documentation

Signed off by the visiting engineer. Report shared with your biomedical team.

AMC or CMC?

Two maintenance contracts, named the way hospitals search for them. Both cover equipment from any brand.

We service brands we didn’t sell

Comparison of AMC and CMC maintenance contracts
What's included	AMCAnnual Maintenance Contract	CMCComprehensive Maintenance Contract
Preventive maintenance visits
Visit frequency	[CONFIRM]	[CONFIRM]
Technical inspection & safety testing
Inspection reports
Corrective repairs	Not included
Parts coverage	Not included
Breakdown response time	[CONFIRM]	[CONFIRM]
Equipment from other brands
	AMC quote	CMC quote

Downtime calculator

What does one day of downtime cost?

Change the example values to match your department.

Equipment Patients or scans per dayAverage revenue per scan (PKR)Days down per breakdownBreakdowns per year

PKR 100,000lost per day of downtime on your digital x-ray

PKR 400,000per breakdown

PKR 1,200,000per year at this rate

Compared with a maintenance contract: [CONFIRM: AMC/CMC price range]. Estimates use your inputs only.

Protect this revenue with an AMC/CMC

[CONFIRM: a real client quote about uptime or service, used with written permission]

[CONFIRM: name], [CONFIRM: e.g. Head of Biomedical Engineering], [CONFIRM: hospital]

[CONFIRM: second quote]

[CONFIRM: name, role, hospital]
[CONFIRM: optional outcome fact]

What happens after you buy

No guesswork about the next ten years. Here is the service log every client gets.

On enquiryRequirement review and quotation[CONFIRM: quotation turnaround]
On deliveryInstallation, commissioning and user trainingHandover documents
ScheduledPreventive maintenance visits[CONFIRM: visit frequency]
On breakdownCorrective service Report a breakdown[CONFIRM: response time]
AlwaysTechnical inspection reports and service documentationOn file for audits and tenders

The people behind the work

A multidisciplinary team across leadership, engineering, sales and estimation, field service and project management.

KAPortrait to come

Kamran Ahmed

Chief Executive Officer

JOPortrait to come

Mrs. Javeria Owais

Managing Partner, Healthtronics FZE LLC (UAE)

ARPortrait to come

M. Atiq Ur Rahman

Director

ZPortrait to come

Mrs. Zareen

Director

ASPortrait to come

Areeb Siddiqui

Director

SKPortrait to come

Shujaat Ahmed Khan

Director

Also directors: Mr. Tariq and Mr. Johary. Engineering led by Shaheer (Technical Head) and Talat Hussain (Senior Engineer).

Full team on the About page.

Who we serve, and where

Public hospitals
Private hospitals
Clinics
Diagnostic centres
Public health departments
Armed-forces medical institutions
Healthcare investors
New-build hospital projects

SindhMajor hospitals, Karachi head office
PunjabPunjab Primary & Secondary Healthcare Department, Lahore office
BalochistanMajor hospitals
KPKMajor hospitals

Province coverage. Installation and service points: [CONFIRM: pin locations]. Boundaries approximate.

Buying through a tender? Get our compliance pack.

Room preparation guides

Outlines for the guides your team will need before installation. Technical specifics are being confirmed with our engineering team.

What your room needs before a digital X-ray installation

Room size and layout [CONFIRM: with engineering team]
Radiation shielding [CONFIRM]
Power supply and earthing [CONFIRM]
Network connection for PACS
Delivery access route

Mammography room preparation checklist

Room dimensions and privacy [CONFIRM]
Shielding [CONFIRM]
Temperature and humidity [CONFIRM]
Reporting workstation location

Power and HVAC requirements for imaging equipment

Dedicated supply and power quality [CONFIRM]
UPS and voltage stabilisation [CONFIRM]
Heat load and cooling [CONFIRM]

AMC vs CMC: which maintenance contract does your hospital need?

What AMC covers: preventive visits, inspections, reports
What CMC adds: corrective repairs and parts
How to decide by equipment age and criticality
Pricing [CONFIRM]

Analog vs digital X-ray: total cost of ownership

Film and chemical costs over time [CONFIRM]
Retrofit vs new system [CONFIRM]
Throughput and archiving

Questions buyers ask first

What everyone asks first

Do you service equipment you didn't sell?

Yes. We provide multi-brand service and maintenance, including equipment supplied by other companies, under an AMC or CMC or as one-off service.

Can you convert our analog X-ray to digital?

Yes. We retrofit flat-panel DR detectors to existing analog X-ray systems. Start with a compatibility check: send the make, model, year and room type. Check compatibility

Do you buy used equipment or accept trade-ins?

Yes. We buy, accept trade-ins and sell pre-owned equipment. Send photos and details for a valuation. Get a valuation

Equipment and contracts

Do you sell refurbished equipment, and what warranty comes with it?

Yes. Refurbished equipment is inspected and refurbished before sale. Warranty terms: [CONFIRM]

What's the difference between AMC and CMC?

An AMC (Annual Maintenance Contract) covers preventive visits, inspections and reports. A CMC (Comprehensive Maintenance Contract) adds corrective repairs and parts coverage.

Which brands and OEMs do you supply?

We supply through 11 OEM partners: iRay Technology, DRTECH, HAOBO Imaging, SUMMIT, STERNMED, DP CleanTech, Noble Waste Management, delta Life Science Solutions, BENENV, iDoctorCloud and Pirogov. We also service other brands.